Merchandise Returns & Exchanges

At Mum-Dance, we want you to be completely satisfied with your purchase. That's why, under our Return Policy, we accept returns of all Mum-Dance Workout Range merchandise within 30 days of the original order delivery date for a full refund or exchange of the purchase price, if conditions are met. Merchandise must be returned in its original packaging or in perfect condition. In order for a product to be in perfect condition, it must be unworn, unwashed, and have no traces of hair, deodorant, makeup or distinctive smells and include original tags, if applicable. Item(s) returned due to possible defect are subject to verification.

The item must be returned at the customer's expense and should be sent via by Recorded Delivery so that the package can be tracked. The delivery charge is not refundable unless the item is faulty or you have mistakenly been sent the incorrect item (in this case, you will also be refunded the cost of sending the item back)

Please send returns to the below address, making sure that your name and order number is included in the parcel:

Mum-Dance
59 Dove Street
Bristol
BS2 8LS

Refunds will be issued within 7 working days of receiving returned items, but may take up to 10 days to appear in your account.

 

The above is relevant to Mum-Dance merchandise only. Mum-Dance Classes are non refundable.