FAQs and T&Cs

FAQs

Do I have to be a Mum to come to Mum-Dance?

Mum-Dance is for all women.

Can I have a trial or taster class or just show up on the night?

Mum-Dance doesn't do taster classes. We do a money back guarantee if Mum-Dance isn't right for you. Just let us know the same day as your first class.  

But I can't dance

That's what you think!! After one term you'll be Mum-Dancing like a professional. You don't have to be a dancer to come to Mum-Dance.

Can I come on my own?

Absolutely! Lots of Mum-Dancers come to class on their own. The camaraderie at Mum-Dance is real and women always make new friends.

Can children come to Mum-Dance?

Children are not permitted at Mum-Dance

I am pregnant, can I come to Mum-Dance?

Mum-Dance is not suitable during pregnancy.

I have an injury or health issue and I'm not sure if Mum-Dance is right for me

Mum-Dance is for women who are fit and well enough to take part in aerobic/dance fitness. Please ask your GP if you have a health issue or injury and follow their advice.

I recently had a baby, when can I come to class?

You can come to Mum-Dance after your 6 week check at the GP and are fit to exercise. We recommend waiting 12 weeks after a c-section.

What do I wear to Mum-Dance

Whatever you feel comfy exercising in.

T&Cs

Health

Mum-Dance is for women who are fit and well enough to take part in aerobic/dance fitness. Please ask your GP if you have a health issue or injury and follow their advice.

Children

Children are not permitted at Mum-Dance.

Membership terms & Conditions

DEFINITIONS. In this Agreement, "we" means Mum-Dance. "I" and "you" means the person whose name and signature appear on this Agreement.

MEMBERSHIP. A monthly payment will automatically be taken on the first of every month from your payment method. Pro rata payment will be taken for the current month of joining for the remaining amount of classes. The monthly payment will then automatically come out of your bank on the 1st working day of each month thereafter. Two month minimum term applies. If payment is declined, we will retry for this payment at any point within one month. Membership may only be used by the named person who holds the membership. Should any other person be found to be using a membership held by another, the membership will be blocked and further access to classes denied. Usage will be monitored and if abused, the membership will be cancelled with no refund provided for any unused part of the membership.

Membership:
Members will have access to a weekly Mum-Dance class at the location purchased.
Classes run all year round inclusive of school holidays. There will be some missed sessions during the year (for example Bank Holidays, Christmas etc), should these affect your classes your direct debit will be amended to account for this.
 

Gold Membership:
Members will have unlimited access to Mum-Dance classes across all locations and you do not need to book dates or locations, just simply turn up. Classes run all year round inclusive of school holidays. There will be some missed sessions during the year (for example Bank Holidays, Christmas etc), should these affect your classes your direct debit will be amended to account for this.

MONEY BACK GUARANTEE. If the class is not right for you, Mum-Dance will provide a refund of the remaining classes (membership dues and joining fee if applicable). To request a refund, you must send an email info@mumdance.co.uk including a statement of why you are requesting a refund on the day of your first class. Any notice received after the first day of class will be subject to the cancellation notice period.
 

MEMBER OBLIGATIONS. This Agreement is a legally binding obligation for which you are financially responsible. If you have a prepaid membership, you acknowledge that the fee paid is not refundable (except as provided herein). If you have a monthly membership, your membership will automatically renew each month and you will continue to be billed according to the regular billing schedule unless you
provide notice of cancellation. You agree not to conduct any kind of commercial or business activity in the class. You understand you are responsible for updating your address, contact and bank information.

CANCELLATION. You may cancel your membership by emailing Mum-Dance with your notice of cancellation. The notice will be effective one month from the date recieved of written notice and you will be required to pay all fees up until that date and any outstanding fees for other services already supplied to you.

MEMBERSHIP FREEZE. As a benefit to monthly memberships only, we offer the opportunity to temporarily pause or ‘freeze’ your membership in the event of prolonged absence such as illness or injury. This benefit is for full calendar months only and available for a minimum of 1 calendar month up to a maximum of 3 calendar months, during which time you will not be charged membership dues. It carries a reduced fee of £5 per member per month. You must provide written notice at least two weeks in advance of the next billing cycle. For prepaid agreements, the membership will be extended for a period equal to the freeze period. A membership cannot be cancelled during a freeze period. At the end of the ‘frozen period’ your monthly direct debit will revert to the appropriate fee automatically.

PRICES. From time to time, and not more than once per year, Mum-Dance may need to increase the price of membership fees. Mum-Dance will give at least 30 days’ notice of any incoming price increase and will make it clear when the price increase will take effect and how much your membership will cost after the increase. During this period, you will have your usual right to terminate
your membership in accordance with the membership terms and conditions. If you do not terminate the membership by the date given in the notice, then the price of my membership will be increased in accordance with the notice provided.

MINIMUM AGE. All membership holders must be a minimum 18 years of age.

PHYSICAL CONDITION AND NO MEDICAL ADVICE. I confirm that I am in good physical condition and have no medical reason or impairment that would prevent me from my intended use of Mum-Dance classes. If I have any health or medical concerns now or after I join, I will discuss them with my doctor before attending.

DISRUPTION. If the usual instructor is unable to take the class due to illness/injury we will endeavor to find a cover Instructor to take the class. If this is not possible, your class will continue to run on the same day and time on zoom from another live class in the UK. An online class will not operate more than once in a 2 month period. Classes cancelled or postponed due to circumstances outside our control will not be refunded and your classes will be rolled over to a future term. Rollover classes are valid for 2 terms from the date of purchase.

MISCELLANEOUS. This is the whole Agreement between the parties with respect to the Membership Terms and Conditions and supersedes any prior understandings or agreements of the parties whether written or oral, express, or implied. With the exception of pricing changes from time-to-time as noted above, this Agreement may not be amended or modified except in a writing signed by both parties.

PAYMENT AUTHORISATION. By acknowledging electronically, I agree to the Membership Terms & Conditions and Privacy Policy found at www.mumdance.co.uk

Payment and refund

If the usual instructor is unable to take the class due to illness/injury we will endeavor to find a cover Instructor to take the class. If this is not possible, your class will continue to run on the same day and time on zoom. An online class will not operate more than once in any term of classes.
 
Classes cancelled or postponed due to circumstances outside our control will not be refunded. Your classes will be rolled over to a future term.
 
Rollover classes are valid for 2 terms from the date of purchase, subject to availability.
 
While we will make our best efforts to maintain continuity of teacher, we do not guarantee which teacher will be taking your class.
 
We operate a money back guarantee if you find Mum-Dance is not for you. You need to inform us by email the same night as your first class to qualify.
 
Promotions with reductions on classes cannot be claimed retrospectively.

General

Class bookings cannot be broken up to share amoungst friends.
The booking is only valid for the person who's email is connected to the class purchase.