Mum-Dance is for all women.
FAQs and T&Cs
Frequently asked questions
Do I have to be a Mum to come to Mum-Dance?
Can I have a trial or taster class or just show up on the night?
Mum-Dance doesn't do taster classes, PAYG or pay on the door. We do a money back guarantee if Mum-Dance isn't right for you. To qualify email us at info@mumdance.co.uk the same day as your first class and we will refund all outstanding classes. Informing the instructor does not qualify.
But I can't dance
That's what you think!! After one term you'll be Mum-Dancing like a professional. You don't have to be a dancer to come to Mum-Dance.
Can I come on my own?
Absolutely! Lots of Mum-Dancers come to class on their own. The camaraderie at Mum-Dance is real and women always make new friends.
Can children come to Mum-Dance?
Children are not permitted at Mum-Dance, asleep, awake or on ipads. We are strictly no children.
I am pregnant, can I come to Mum-Dance?
Mum-Dance is not suitable during pregnancy.
I have an injury or health issue and I'm not sure if Mum-Dance is right for me
Mum-Dance is for women who are fit and well enough to take part in aerobic/dance fitness. Please ask your GP if you have a health issue or injury and follow their advice before booking.
I recently had a baby, when can I come to class?
You can come to Mum-Dance after your 6 week check at the GP and are fit to exercise. We recommend waiting 12 weeks after a c-section.
What do I wear to Mum-Dance
Whatever you feel comfy exercising in.
Terms and conditions
Eligibility
Mum-Dance classes are for women aged 18 years and over.
Instructor cover
If your usual instructor is unable to teach due to illness or injury, a qualified cover instructor will take the class wherever possible.
Refunds
Classes, Licensed Instructor Training, Grab Mum-Dance gym packages are all non-refundable.
Bookings
Bookings are for the full duration cannot be cancelled part-way through.
Cancellations & postponements
If a class is cancelled or postponed due to circumstances outside of our control (including venue issues), the class will be rolled over to the following term. No cash refunds will be issued.
Money-back guarantee
We offer a money-back guarantee, if after your first class, you feel Mum-Dance is not for you. To qualify you must email info@mumdance.co.uk on the same day as your first class. We retain payment for the first class attended and refund all outstanding classes. Informing the instructor or messaging on whatsapp/social media does not qualify.
Life Happens Promise (comes into effect from 02/11/26
'Life Happens' If you miss a class for any reason, you may carry the value of one missed class into the immediately following term when you rebook the same class for the full term. A £3 administration fee applies. Limited to one missed class per person per term, limited to three uses in a 12 month period. Missed classes cannot be refunded or transferred to another class or person. To claim a 'Life Happens' missed class, please email info@mumdance.co.uk before the missed class and we will send you a discount code to use on your next booking when the term is released, to reflect the price of one class, less the £3 admin fee. Claims cannot be made retrospectively. Any unused 'Life Happens' classes has no cash value and will not be refunded including where the class or subsequent term is cancelled or does not continue. Telling the instructor or sending a whatsapp or message on social media does not qualify.
Illness & medical reasons
We are unable to offer refunds, extensions, or rollovers of term bookings due to illness, injury, or other medical reasons.
Instructor continuity
While we make every effort to maintain instructor continuity, we do not guarantee a specific instructor for any class.
Behaviour & conduct
Mum-Dance is a positive and supportive community. We reserve the right to remove participants from classes or WhatsApp groups if behaviour is disruptive, abusive, or negatively impacts others including our team. No refunds will be issued in these circumstances.
Communication
Important class information is shared via email and/or official class WhatsApp groups. It is the participant’s responsibility to check these channels.
Suitability
Participants are responsible for ensuring that Mum-Dance is suitable for their own fitness level and health.
Promotions
Promotional pricing, discounts and prizes cannot be applied retrospectively and refunds/rollovers cannot be claimed.
Feedback
We welcome feedback and encourage concerns to be raised directly with us so we can resolve them quickly.
Lost Property
Mum-Dance accepts no responsibility for personal belongings brought to or left at classes.