FAQs and T&Cs

Frequently asked questions

Do I have to be a Mum to come to Mum-Dance?

Mum-Dance is for all women.

Can I have a trial or taster class or just show up on the night?

Mum-Dance doesn't do taster classes. We do a money back guarantee if Mum-Dance isn't right for you. Just let us know the same day as your first class.  

But I can't dance

That's what you think!! After one term you'll be Mum-Dancing like a professional. You don't have to be a dancer to come to Mum-Dance.

Can I come on my own?

Absolutely! Lots of Mum-Dancers come to class on their own. The camaraderie at Mum-Dance is real and women always make new friends.

Can children come to Mum-Dance?

Children are not permitted at Mum-Dance, asleep, awake or on ipads. We are strictly no children.

I am pregnant, can I come to Mum-Dance?

Mum-Dance is not suitable during pregnancy.

I have an injury or health issue and I'm not sure if Mum-Dance is right for me

Mum-Dance is for women who are fit and well enough to take part in aerobic/dance fitness. Please ask your GP if you have a health issue or injury and follow their advice.

I recently had a baby, when can I come to class?

You can come to Mum-Dance after your 6 week check at the GP and are fit to exercise. We recommend waiting 12 weeks after a c-section.

What do I wear to Mum-Dance

Whatever you feel comfy exercising in.

Terms and conditions

Eligibility
Mum-Dance classes are for women aged 18 years and over only.
 
Instructor cover
If your usual instructor is unable to teach due to illness or injury, a qualified cover instructor will take the class wherever possible.
 
Refunds
Classes are non-refundable.
 
Three class pass, half term or full term commitment
Bookings are for the full duration cannot be cancelled part-way through.
 
Cancellations & postponements
If a class is cancelled or postponed due to circumstances outside of our control (including venue issues), the class will be rolled over to the following term. No cash refunds will be issued.
 
Money-back guarantee
We offer a money-back guarantee after your first class only if you feel Mum-Dance is not for you. To qualify, you must email us on the same day as your first class.
 
Missed classes
Missed classes due to personal circumstances cannot be refunded or rolled over.
 
Illness & medical reasons
We are unable to offer refunds, extensions, or rollovers due to illness, injury, or other medical reasons.
 
Rollover classes
Rollover classes are valid for one term from the original purchase date, subject to availability.
 
Instructor continuity
While we make every effort to maintain instructor continuity, we do not guarantee a specific instructor for any class.
 
Behaviour & conduct
Mum-Dance is a positive and supportive community. We reserve the right to remove participants from classes or WhatsApp groups if behaviour is disruptive, abusive, or negatively impacts others. No refunds will be issued in these circumstances.
 
Communication
Important class information is shared via email and/or official class WhatsApp groups. It is the participant’s responsibility to check these channels.
 
Suitability
Participants are responsible for ensuring that Mum-Dance is suitable for their own fitness level and health.
 
Promotions
Promotional pricing and discounts cannot be applied retrospectively.
 
Feedback
We welcome feedback and encourage concerns to be raised directly with us so we can resolve them quickly.